Safe & Secure Purchases from Morale Home Furnishings

Secure Buying Online with Morale

At Morale we understand your concerns about purchasing items over the internet, so we have put together this helpful guide about how you can be sure buying from Morale is safe and secure.

Placing an order with Morale

All orders placed online with us are taken and transmitted directly to Protx, our payment gateway, using a secure connection, verified by VeriSign. We do not store your card details and they cannot be seen by any employees within Morale or Protx.

How Protx Works

Protx are our Payment Service Providers and authorise payment with your Bank or Building Society. Protx handle online credit and debit card transactions for thousands of online retailers, including LoveFilm etc. All communication between Protx and Morale is done using 128-bit SSL (Secure Sockets Layer) certification, using certificates issued and verified by VeriSign.

VeriSign Verification

As soon as you enter our Shopping Basket you are automatically redirected to our secure site. This security is provided and verified by VeriSign . For more than 10 years, VeriSign has been securing data and enabling online transactions and the VeriSign Secured Seal is the most recognised security mark on the Internet. Morale has chosen to use VeriSigns most comprehensive certificate, which enables you to experience the strongest possible encryption supported by your browser. For more information about VeriSign please see their Secured Seal page.

How to check you're Secured

One of the most recommended ways to be sure your online transaction is safe is to look for the locked padlock icon in your web browsers URL bar. When you see the locked padlock it is telling you two things:

• The site you are using has a verified SSL certificate which is valid and usable.
• Your browser has accepted the SSL certificate and has triggered encryption of data between your computer and our site.

In addition, on many modern browsers, the address bar at the top of the browser will turn green. This means that not only is the connection secured, but VeriSign Extended Validation has authenticated the identity of Morale. Extended Validation is used by major online businesses, including HSBC, PC World, eBay etc.

Whilst shopping with us, the address in your browser should always start http://www.Morale...co.uk.

If you're even in doubt about the authenticity of the site you are viewing, or wish to double check, clicking on the VeriSign logo (displayed on most pages on our website) will allow you to check the validation directly with VeriSign.

PayPal

Should you choose to pay via PayPal you will be redirected to PayPal, via a secure connection. Once you have completed your transaction with PayPal you be redirected back to our site, where we will complete you order as normal. We are a PayPal Verified Seller and have been since 2004.

McAfee Secure

In addition to the security measures already described, we have also chosen to use McAfee Secure to ensure our site continues to meet payment card industry guidelines. McAfee Secure tests our site daily using a set of security scans to enable us to remain confident that we are doing everything possible to ensure your online safety whilst on our site.

Security Tips

If you are using a shared computer always remember to log out once you have finished on any website. Closing your web browser may not be enough and it is always best to use the log out button on a website.

• Never write down your password and always keep it a secret. You should also change your password at regular intervals, or immediately if you suspect it has been compromised.
• When creating a password it is best to choose a combination of both numbers and letters. Avoid using parts of your email, postal address, date of birth or your name.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to other trusted traders unless you agree.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to track the contents of your shopping basket through the store and for marketing purposes.

We may occasionally contact you with the latest products or offers by email. We will only ever email you from a Moralehomefurnishings.co.uk address. We will also include an unsubscribe link in every email we send, so you can always opt out of receiving emails from us. If you follow the unsubscribe link on the email you will be automatically removed from our system and will not receive any more promotional emails from us.